Close

Not a member yet? Register now and get started.

lock and key

Sign in to your account.

Account Login

Forgot your password?

iPad scratched screen?

20 Jan Posted by in Ipad | 2 comments

Question by Jaz: iPad scratched screen?
I’ve just put my 2 week old iPad into it’s case and it has scratched the screen the scratch is around a inch long and perfectly straight. Will apple replace it? I’m really annoyed!
The case is the genuine apple one.

Best answer:

Answer by Jaime Smileyface
Yes, Apple will replace it, as long as you have your warranty. You’ve only had it for 2 weeks, though, so you probably have your warranty good and ready for you to use.

All you have to do is contact them.
1-800-275-2273 (main number)
1-800-800-2775 (Education Customers Support)
1-800-780-5009 (Education Customers Sales)
1-866-752-7753 (Enterprise & Government)

I recommend calling the first or second one for this type of situation.

Good luck!

Add your own answer in the comments!